For Content Providers

How do I request a Course Page?
Visit and click the Course Page Request Form link on the left. Complete the form and submit it. 

Course pages are granted to faculty, staff and student organizations recognized by the College.

What kind of materials can I upload to iTunes U?
iTunes U is a service for providing video and audio to a university audience. Content should serve the academic and recruiting mission of the College. Other College units, such as Residence Life, Admissions and Financial Services, can use iTunes U to inform students, faculty and staff about their services, programs and other useful information. Student organizations are encouraged to use this service to educate others and showcase student talent. Please refer to the iTunes U Terms of Use Guidelines for more information regarding specific content recommendations.


What formats can I upload to iTunes U?
For assistances with converting video and audio formats, please visit the Digital Media Services web site.

Video, audio and documents must be in the following formats:

  • Video Format: MPEG-4 (with H.264 compression)

  • Audio Formats: MP-3, AAC (.m4a file extension)

  • Document Format: PDF

What is the difference between Public versus Restricted content?
Public content is viewable by anyone who visits Ithaca College's iTunes U site.
Currently, this feature is disabled and all content is restricted to the IC Community.

Restricted content is only viewable by the IC community and requires an Ithaca College user name and password to access your content. This is the current state of iTunes U at Ithaca College. The capability exists to further restrict content to a list of individuals. For more information regarding this option please contact Marilyn Dispensa,  Mark Hine or send an e-mail to By filling out the Course Page Request Form, you indicate whether you would like your content to be restricted or public. A course page can be made restricted or public at a later date if desired.

How do I upload content to iTunes U?
Uploading content is a user privilege that is granted upon successful completion and processing of the Course Page Request Form. You must log in using a web browser to iTunes U using your Ithaca College e-mail user name and password to access your course page. You then must navigate to your course page. Once you have navigated to your course page, a new menu option in the upper right corner of the course page will be visible labeled "UPLOAD AND MANAGE FILES".  Click this button. A new window will launch. From here click the "ADD NEW FILE" button. A local computer-browsing window will open. Locate the local file you wish to upload and click "OK".  An indicator will appear displaying the file upload percentage. Once upload is complete, click the "DONE" button. The window will close and you will be returned to your course page. You can upload multiple files prior to clicking the "DONE" button. You do not have to leave the screen and return to upload additional files.

Can I link a course page from my web site or Blackboard?
Yes. Windows users can right-click the top title on a course page and choose "Copy iTunes Store URL". Mac users will Control-Click the title. The URL, when clicked by the user, will open the iTunes application and ask the user to log in. Once logged in they will be delivered to the linked course page. This process links viewers to the course page and not to individual tracks or documents.

What are ID3 tags?
For complete information about ID3 tags and their use in other applications visit the Digital Media Services web site. Visit the documents section and view the PDF titled ID3 Tags.

ID3 is a metadata file format used to store information about a media track in a prescribed manner.  ID3 tags are supported in software such as iTunes.  ID3 tags are also supported in hardware players such as the iPod. This metadata commonly contains information such as the album name, artist's name, song title, year and genre of a media file. ID3 tags are embedded in the media file. They are part of the file and not a separate entity.  They are encoded, edited or embedded using software, such as iTunes or Audacity.

Why are ID3 tags important?
ID3 tags identify the source of a media file, which may or may not refer to the copyright owner. This metadata identifies useful information about media tracks, which can be used to categorize and sort media, create play lists and simply identify the media track being played. When a track is synced with a mobile device such as the iPod, iPod Touch and iPhone, the directory listing visible to the end user contains the album artwork, NAME field and ARTIST field.

How do I edit ID3 tags?
View the tutorials on iTunes U by navigating to the following:
» Editing ID3 Tags With Audacity

ID3 Tags And Naming Conventions
Track information appears differently in the iTunes application than it does on mobile devices. By following these recommendations viewers will have a better experience downloading, organizing and viewing your content on their mobile device. ID3 tags are only a part of the track and section labeling hierarchy. It is important to understand this hierarchy when populating a course page.

The top level (home page in the iTunes application) of iTunes U is divided into four sections:

  • Experience Ithaca College
    This section contains features and productions which tell the story of Ithaca College. History, marketing and recruiting material is destined for this section.

  • Academics
    Course related materials fall in to this section. Each School has a section and within that section are sub sections by department.

  • Campus Life
    Campus life includes residence life, non-academic units and student organizations.

  • Digital Instruction and Information Services (DIIS)
    DIIS contains important support information including tutorials on how to get the most out of iTunes U.


Course Title Page
A course page has a title which is determined by you when you complete the Course  Page Request Form. It should reflect the track contents. For academic users we recommend using the full title of the course (for example, History of Modern Thought). Academic users may request a separate course page for each course you teach. For college units, use the unit title, such as "The Tower Club", "Accounts Payable" or "Rand Hall". For student organizations use the name of your organization.

ID3 Tags
iTunesU pre-populates some ID3 tags with data. Therefore, the following fields are not retained when a media file is uploaded: Album; Description; Genre; Year; Grouping; or Composer. The most important ID3 tags are the NAME field and the ARTIST field. In most cases, the NAME field should contain the complete title of the track. The NAME should give the viewer or listener a full understanding of what the track contains. The ARTIST field should contain the performer, writer or content producer. Examples follow.


Name: Sprach Zarathustra Artist: London Philharmonic Orchestra

Name: Economics of Columbian Coffee  Artist: Dr. Helen Markam

Name: Mammalian Physiology Part I Artist: Helen Markam, Ph.D.

Name: Pilgrim at Tinker Creek Artist: Annie Dillard

Name: Digital Media Services Overview  Artist: Mark Hine

Name fields should not include the course number or date. The date of the track is automatically populated by iTunes U. Course numbers are confusing and do not tell the viewer what the content is about. If you are uploading a lecture about the economy of South Africa, call it that: The Economy of South Africa. The course page can

You can populate the COMMENT field with a brief description or comment about the track.

Can material I have already created be repurposed / converted for iTunes U?
Yes. The following outlines options for converting material for use with iTunes U.

Converting Documents to PDF
Most documents can be converted to PDF by downloading a free PDF converter (we recommend Primo PDF). Primo PDF acts like a printer driver and you actually go through the print process, choosing Primo PDF as the printer, to export documents as PDFs. Some versions of Microsoft Office and all versions of Open Office have a PDF export feature. Documents can also be scanned in the CET and exported as PDF files.

Converting Audio Files to AAC or MP3
If you need assistance converting .wav files for example, Audacity is a great tool. You may also contact Digital Media Services for assistance at

Converting Video Files to MPEG-4
QuickTime Pro, available from Apple for $29.99, will convert .mpg., .avi, and many other formats to MPEG-4. You may also contact Digital Media Services for assistance at

Digital Media Services can help you capture material that is not already in digital format. This material includes DVDs, VHS, and cassette tapes.  Please consult the Ithaca College Policy Manual for information on copyright, the TEACH Act, Fair Use and the DMCA to ensure that you are in compliance with these statues. Send an e-mail to for assistance.

Recommended Software for Content Creation and Editing

Cross-Platform Solutions
Note: You should consult the help pages and or manuals for each perspective program to ensure that your computer meets the basic system requirements for successful operation.

Audacity is a free audio capture and editing program that is very intuitive. You can download Audacity for Windows or Mac by visiting:
For tutorials on how to use Audacity visit the following:
» Audacity Tutorial

QuickTime Pro
QuickTime Pro is a basic application for capturing, editing and converting video files. This application has an export option called EXPORT FOR iPOD. It can be purchased and downloaded at The current retail price is $29.99.  Check the Apple Store for Education for any potential discounts.

Video Editing for Windows Users

Adobe Premiere Elements
Adobe Premiere Elements is a full-featured video editing program with a short learning curve. Available for Mac and Windows, it has risen to the top as our suggested solution for editing and producing video podcasts on Windows machines. 

Video Editing for Macintosh Users

iMovie HD
iMovie HD comes bundled with the Mac operating system. This basic video editing program is easy to use and provides a direct export option for iTunes U.

Sub-Section Artwork
An image is associated with each sub-section (a college unit, academic department or student organization)

Album Artwork
Artwork is comparable to an album cover. It is displayed as a thumbnail image on the iPod when correctly associated with a track. Each track can has its own artwork and must be associated with each track independently.

Specifications for Album/ Video Artwork
Artwork should reflect the content being produced and be of high quality. While not required, we suggest that you work with Mark Hine, Coordinator of Digital Media, to develop your album or video artwork. A 300 DPI 300 pixel  X 300 pixel JPEG image is recommended. Other acceptable formats include .png and .psd.  You may e-mail your artwork to with the course page title and school unit name enclosed and we will upload it for you. Our goal is to ensure some uniformity in album artwork while retaining the uniqueness of the unit or department. High quality department logos are recommended. Do not use the Ithaca College logo in your artwork. 

How do I add artwork to a track?
Load the file in to the iTunes application. You must view the track in the iTunes application library and not in the iTunes store section. On a Windows machine, right-click the track and choose "GET INFO". On a Mac, control-click the track and choose "GET INFO". Navigate to the ARTWORK tab that appears in the pop-up pane. Click the ADD button. Locate your artwork and choose OK.